Quick Answer: How Long Does A Buyer Have To Request A Refund On EBay?

What happens if you dont refund a buyer on PayPal?

If you refund a payment for goods or services, there are no fees to issue the refund, but the fees you originally paid as the seller are not returned to you.

The amount of the refunded payment will be deducted from your PayPal account..

How do refunds work on eBay?

Get your refund Once the seller receives the item back from you, or once they’ve agreed to refund you and let you keep the item, they have 2 business days to issue your refund. When they do, you’ll receive an email letting you know. It usually takes 3 to 5 business days for a PayPal refund to go through.

Can I refuse to give a refund on eBay?

Re: what happens if you refuse to issue a refund Copies (or fakes)are not allowed to be sold on ebay. The buyer will definately get the money back off of you on those grounds whether you want to give it back or not.

What happens if you ignore a return request on eBay?

Generally, if you decline a return request, the buyer will escalate it to ebay for a determination. … ebay will immediately withdraw funds from your paypal account and you will get a strike against your seller perfotmance. It doesn’t matter what your listing says or doesn’t say, the buyer is always right.

How do I refund a purchase on eBay?

On the My Account Overview page, find the item you want to refund and click Details. If you don’t see the item that needs a refund, click All Activity. On the Transaction Details page, click Refund Payment. Follow the directions to issue a refund to your buyer.

How long after purchase can you open a case on eBay?

30 daysA buyer must open a case no later than 30 days after the actual (or latest estimated) delivery date.

What happens if you dont refund a buyer on eBay?

If you don’t refund the buyer within 10 days, they can file a claim through the eBay Money Back Guarantee. … If the item is damaged, faulty, or doesn’t match the listing description, they’re covered by the eBay Money Back Guarantee, and you’ll have to refund them or replace the item, even if you don’t offer returns.

How does a buyer request a refund on eBay?

Refunding the buyer. When you agree to give the buyer their money back, or once you receive the returned item, you’ll need to issue their refund within 2 business days. To do this, go to the case in your Returns dashboard – opens in new window or tab and choose Refund buyer.

How long do I have to request a refund on PayPal?

60 daysThe refund request must be made within 60 days of purchase. If the seller does not agree to refund your money, you may be able to open a dispute. For purchases made with your credit or debit card, the refund can take up to 30 days to show up on your account.

Can PayPal force a refund?

anyone? If someone files a complaint PayPal investigates and then decides to refund or not. A refund can be forced.

How long does a buyer have to request a refund?

Buyers have 30 days after actual (or latest estimated) delivery date to request a return.

Can you get a refund on eBay after 30 days?

It’s not a flaw by ebay. Ebay have not sold you the item so they are not responsible for any guarantee. all they offer is a full refund on return if items are found to be faulty on arrival -or within the first 30 days.

Can I get a refund after 30 days?

Under the Consumer Rights Act you have the right to return something within 30 days and get all of your money back if it’s faulty, not as described or unfit for purpose.

Can I get my money back if I get scammed on eBay?

eBay Money Back Guarantee means you’re protected if the item you ordered didn’t arrive, is faulty or damaged, or doesn’t match the listing. You’ll get your money back. For all the details of how the eBay Money Back Guarantee works, please see our full policy guidelines below.

Can you ask for a refund on eBay?

If your item arrives damaged, doesn’t match the listing description, or is the wrong item, you can return it for a refund. If you’ve changed your mind and want to send it back, you can ask the seller if they’ll accept a return. To improve your help experience, please sign in to your account.

How long do you have to open a case on PayPal?

180 daysBe aware that disputes must be opened within 180 days of your payment date, and that you and the seller will have 20 days to work things out.